We take your privacy very seriously and will only pass your details on to 3rd parties when necessary to fulfil your order (warehouse operators, carriers...). Most of the personal information we process is provided directly by you, either via our website, or through correspondence via email, phone, or post.
The type of personal information we collect includes personal Identifiers and contact information (title, name, addresses, phone numbers and email address) transactional data (order history, storage, attendance at one of our events), marketing and communications data (preferences, service interests, opening and click rate…), feedback information, dietary information, social identifiers (age, gender…) and payment information.
Before you register with Petersham Cellar you can browse our website anonymously and we will not collect your data. Once you are registered and logged into your account, we may collect technical information (IP Address, browser type), information about your visit (number and duration of sessions)
We may also receive personal information indirectly when processing gift requests, referral scheme, from third parties who we have partnered with to deliver a product or service (you will always be informed if this is the case).
We do not share your personal data with anyone else unless required to by law, and we never sell your personal data. The UK General Data Protection Regulation (UK-GDPR) requires that we always have a lawful basis before processing your personal information. Therefore, we will only process your data if we have a contractual or legal obligation, a legitimate interest or where we have your consent. You can opt out of data processing or remove your consent at any time by contacting info@petershamcellar.com.
We store the personal data you provide on cloud-based computer systems that have restricted user access and are in controlled facilities. We avoid storing paper records of personal data.